We had a lot of iron ducting in the crawl space under our house that needed re-insulation. We obtained several quotes for the work, and eventually got in touch with Austin from A+. He came out and went above and beyond what any other technician was willing to do, crawling under very confined spaces to get a full layout of the system. He was also open and honest, and didn't try to sell us things we didn't need.
We obviously went with A+.
On the day (which turned into days) of install Alex and Max came out to perform the work. They worked late to make sure everything came out perfectly, and were courteous and efficient.
In addition, Austin came back to assist with the clean out of the system, explaining the whole process to us. There was one more tech who did the vacuum with Austin who was also solid and friendly. All in all, the company provided a fantastic experience at a price significantly lower than the competitors.
Kiril diagnosed the issue with our heater and Austin was the technician who came out to fix it. The job was done very quickly. Austin was very nice and polite. Exceptional customer service all around.
I would like to start by thanking this company for traveling to our house on the west shore of Tahoe! We were having issues connecting an updated Nest system to our older model furnace. Austin arrived on time as promised and was extremely courteous and professional. After diagnosing our furnace and equipment, he advised us that some upgrades may be necessary and there was a possibility parts would need to be replaced. Austin was able to install the original equipment back to keep the furnace operational while he researched updated equipment. The following day I received a phone call from Austin informing me after further research and discussion he would be able to rewire and eliminate outdated equipment without the need for costly replacement of equipment. Austin was outstanding and accommodating with our schedule and was able to return the same week to complete the job and have our furnace thermostat running on the Nest system!. He was also able to diagnose and replace a malfunctioning damper which was not related to our original thermostat issue.
I am overwhelmed with gratitude as it has been extremely difficult to find honest hardworking companies and individuals! It is also very difficult to find someone willing to travel to the west shore of Tahoe, eager to solve a problem with honesty and integrity! A+ heating and air definitely has a long term customer with me and I highly recommend them! Thank you very much!
Vitaly came by to diagnosis my hvac issue and thermostat. He was able to diagnose and fix the issue quickly and was very patient and respectful and answered all of my questions thoroughly. Would recommend!
I️ had an emergency ac issue at my nonprofit in oak park. The following day we would have about 100 guests and it was still very hot. It would’ve ruined our night but Vitaly saved us. I️ recommend this company and I️ am going to hire them to help with our new space. Thank you A+ and Vitaly.
My furnace would not ignite the first time we tried to turn it on this fall. Although the warranty covered parts, labor was no longer covered. So, I called the manufacturer for authorized dealers near Carmichael who can do the warranty repairs and got the number for A Plus Heating and Air. Katie was very helpful on the phone and scheduled a technician to come out the same day. Vitaly, the technician, quickly diagnosed the problem and confirmed that they had the replacement part in stock. He then picked up the part, came back and installed it. So, he had my furnace quickly fixed and working again the same day for a reasonable cost. I am so grateful. Vitaly was courteous, quick, and careful to make sure everything was clean and put back together before he left. I will definitely call A Plus Heating and Air again for my HVAC needs. They exceeded my expectations.
Our mini split unit was not cooling very well and seemed to have a little leak at the connection to the outside unit. We called and had the wonderful pleasure of having Mohsen Sadat, with his expertise, help us. His attention to detail, cool and collected personality, and large knowledge base showed us we were in great hands. He left us with a unit perfectly filled with R410A and no leaks. What a wonderful experience!
Amazing, amazing! A+ heating and air is the best! My AC went out and they came out on a holiday weekend. I had several companies come out but these guys were honest and replaced my full unit the next day. So many of the big companies over charge and send out unqualified reps. These guys treat you like family. Thank you Paul, Serge and the full team!
Blower motor stopped working on my AC. Vitaly showed up in a timely manner to save the day. He was extremely knowledgeable and answered all my questions. Once the part came in he came over right away and got it installed and running right away. Highly recommend!
Tech Vitaliy went into the sauna attic middle of the 100f+ day to fix my ac issue and showed what was exactly wrong and fixed it for a fair price! Consider them to be first responders at this point during this heat
A+ Heating and Air were the best to deal with from start to finish. Kirill, Sergei and Paul were amazing and it’s so great to have a NEW Energy efficient, HVAC system in this Sacramento heat. Happy to get rid of our 25+ year old system and the energy bills that went along with it.
Wow! By far supreme experience from any contractor I’ve ever experienced regarding AC. I would especially like to give a shout of praise to Vitaliy M who was professional, courteous, and punctual with all he did for me. Will definitely be recommending this to everyone I know. Thank you!
I’m not normally a review poster but I experienced exceptional, above and beyond, service from Vitaly tonight. This is July 9, extremely warm weather. My AC unit failed on Sunday, july 7. Vitaly arrived Monday at 5pm after normal hours to help us. He identified the problem right away.
Ordered the part on Tuesday and installed it Tuesday night at 6pm.
Also on Monday morning when I called I was surprised to get a live person named Katie. She was great too.
Thank you very much for exceptional service. I’m very grateful.
Our air conditioner stopped working on Sunday and we called Kiril, he arrived in 30 minutes and that’s great, Thank you very much for your work and efficiency!
Of course my AC went out on 4th of July. I called A+ hoping to maybe get an appointment next week but they had a tech at my door within an hour. Vita was thorough and kindly helped me understand the issues and took care of my unit quickly. He was quite literally my hero today! A+, 5 stars, high fives all around.
Kirill and Sergei were responsive to calls and texts, gave me a quote that stayed within my budget, answered all my questions, and overall the entire install team was professional, knowledgeable, and polite. I was very impressed!
Super responsive , quick troubleshooting and fixed the problem in real time. And didn’t cost much. Very impressed and definitely considering them again.
Great service! AC went out right in the middle of the heatwave this week and they were able to get me in for same day service and repairs. Technician was super friendly and helpful. Would easily recommend for all ac service needs! Thanks!
Mr Vitaly came on time. He was very experienced. It didn't take him long to figure out what was wrong with my Hvac system. Fixed the issue within a couple of minutes. Very fair rates. I totally recommend his work.
When my AC went out, I reached out to several vendors. A+ Heating & Air promptly called, came out and gave me a quick and fair estimate and was able to complete the work the next day. They communicated well, are extremely professional and did great work fast and efficiently. Highly recommend them.
Vitaly had my issue fixed within minutes. He was extremely professional and kept me well informed. I will be calling back for any future problems I have.
Max was on time and did a great job checking out our hvac system for the summer heat, fixing what needed to be fixed and explaining my smart thermostat settings to me! Would highly recommend.
A+ installed two units at my house in 2018 and have returned every year to service them. Great company very responsive. Good service would recommend them.
Amazing service! From the initial call to the tech who came out - they even worked around my work schedule to set the appointment. They helped me finally figure out what was going on after my apartment leasing office would not fix the AC for 6 summers in a row. Sending me a full detailed report. Could not recommend this company enough!!
Vitaly was super nice and Professional. Let us know it wasn't great news about our AC unit but he was able to make patch repairs until we could afford to replace it. Very much appreciated.
Thank you A Plus Heating and Air for assigning Vitaly to test my vent ducts. He is awesome and very knowledgeable. My ducts test did not pass but he made sure to come back and seal the vents for a retest.
Great! Excellent company, wonderful service, professionals in their field.. They installed a new AC system for me, cleaned the air ducts, installed UV light.. They set everything up and explained. All is fast, clear and very professional. Signed up for maintenance . I recommend it to my friends and I’m sure I’ll be back again..
Vitaly came out to help us today and was thorough, professional, and quick to fix our furnace. Really appreciated his service! We will definitely be using A+ again in the future.
My parent's heater and air conditioner was not working and they were cold, another company made us wait 4 days without heat. I called this company up and they sent him out in 2 hours, he discovered the trouble within 30 minutes and had it totally up and running in excellent condition the quietest I've heard in 5 years!! Thank you so very much!!! You are Awesome!!! My parents will sleep warmly now!! We will call you again if we need any work on our machines!!! Brenda
Their service and expertise is prompt and exceptional. This is particularly true for Vitally who went above and beyond to ensure all our needs were met for our major remodel. Without a doubt, A plus is the company to choose for any and all of your HVAC needs.
A+ Heating and Air is the best local HVAC company I have worked with. Thank you, Kiril, thank you, Vitaly. A professional in his field. They repaired my furnace, cleaned my ducts, and installed a great air purification system. All this at very reasonable prices, quickly and efficiently. I signed up for their maintenance and recommend it to everyone!
The employees have a good work ethic. Hot or cold, they finish the project. They were very appreciative when presented with refreshments and made sure to maintain the integrity of their work.
The guys at A+ just installed a new HVAC system in my house. While the real test of their work will be in a few months when it's much hotter, I appreciated the work they did on the install. Serge was great at directing his team who were all respectful and cleaned up the place nicely from any debris. Vitaly at the end was also helpful and assisted me in understanding how to use the system most effectively. Even my neighbors came over and were impressed by the service at the installation.
Our experience with the company and the young man were excellent. They went out of their way to make sure our heater was working properly. Very happy with their work. Thank you so much.
A Plus Heating and Air team provided excellent customer services. Especially the technician Vitaly. When I had questions, he made it simple and easy to understand. Katie was quick to respond to any concerns I had.
A + Heating and Air was great with me in two occasions. In the summer with a new motor for my AC, and today with a motherboard to control the heating for my unit on the Roof. Bryan in the summer and Vitaliy today we’re both exceptional. Helpful informative fast. I had two services from them and am entirely please with there customer service professionalism and performance. 5 stars
I telephoned A Plus Heating & Air at around 6:30am and left Katie a voicemail msg, informing her my AC was not working/responding when the thermostat was on. Just like... read more when one goes to their favorite restaurant, one knows what to expect; excellent service, follow through and a job (consistency of one's excellent meal) thoroughly done, and where my AC is working efficiently after they leave. As always, Katie was more than prompt in returning my call and had a tech out at my home at 1pm the same day I called, and, the tech & his partner as always, remedied / fixed my AC! The overall experience and quality of service provided is ALWAYS excellent, just like at my favorite restaurant!
Rob T. 8/06/2024
A plus gets a A+ from me! Called them today because our AC had an issue. Came out same day and they were fast and fixed the issue. I have... read more found my AC company and now am set up for regular maintenance! Thanks for making a stressful situation so easy! I would give 10 stars if I could!
Kim K. 6/19/2023
In my time of need, the service received from this company was amazing. Customer service was superb! Thank you Katie for handling everything so quickly and smoothly.
Lilly M. 2/02/2023
I had to replace my gas furnace and AC and got about 5 quotes from local HVAC companies. Kirill and his team provided the most money friendly quote beating all... read more others with much better equipment and services. The install went fantastic and his installers were very knowledgeable and friendly. Would highly recommended his services for anything HVAC related
Matt H. 2/04/2021
This is a wonderful company! From the quote and throughout the full day of installation their crew was responsive, knowledgeable and professional. Serge answered all of my questions... read more prior to making my decision and their crew was able to install the new system in one day. The entire crew was incredible but Nick was especially good about cleaning everything up and answering all of my questions throughout the day.
Vitaly installed my thermostat and walked me through how to set up my new thermostat on my phone.
Finally, the office staff set up my rebates and took the rebates off of the invoice price so that I didn't have to wait to get the rebates from SMUD.
Thanks for everything, you truly live up to your name!
Brandy H. 10/03/2024
One of the best companies I have ever worked with. They are professional and knowledgeable. Kirill answers my text and gets right back to me. They have always shown up... read more on time and give a reasonable quote. The work is done in a timely manner. I highly recommend them.
Carol P. 10/10/2024
These guys have been very professional, communicative, and prompt each time we have used them..... Which has been several times in the past few years trying to make our... read more system last just a bit longer. Alas, it died and they installed a new system today (3/05/24), just 2 days after I first called them. Again, they were here early, explained it all, taught me how the thermostat works, and were very friendly and professional. They also cleaned up all their debris. I would highly recommend them for all your heating and air issues!
Julie M. 3/05/2024
My air conditioner sprung a leak in the attic which caused part of the ceiling in a bedroom to collapse. A+ sent Paul and Denys to fix and repair the... read more leak. They did a complete and thorough repair and my air conditioner is back to normal with no leaks. Paul suggested a return visit to insure that no water is leaking in the attic. Customer service from the employees in this company is excellent. You cannot go wrong in using A Plus Heating and Air!
James A. 9/17/2024
Aplus is very trustworthy, friendly and knowledgeable. I recommend Aplus strongly to all. Their work is amazing and very efficient.
Danny H. 8/06/2024
I had a 2 ton central air conditioner replaced by A + Heating and air. The quote was painless. Serge came to the home looked at the job and worked... read more to quote me a package that fit my needs and budget. Serge always was available to answer my questions. The team was able to install my AC the day after I gave them the go ahead. 8:00 a.m the guys were there and the install was very smooth. Crane removed old unit from roof and lifted new efficient package in place. The team had it installed, tested and left space tidy. Job was completed by 2:00 and was able to enjoy a cool home with my new Carrier AC within my budget. Office was great at communicating from quote through payment.
John S. 7/26/2024
Our AC went out the morning of a 112 degree day. We have a four month old and spent the entire day calling around the HVAC companies to try to... read more get an emergency appointment with no luck, everyone was booked out two weeks. I finally called A+ and not only did they have a friendly local receptionist pick up the phone at 8 PM, they had our technician Vitaly out within 45 minutes and the problem solved within the hour (capacitor went bad). He was a true hero.
Incredible customer service at a fair price, I'll be using them for all of my HVAC needs moving forward. We are very grateful to them.
Matthew S. 9/08/2022
Kirill came highly recommended by a premier local builder Ken Dyer and a childhood friend from 5 years old who is a commercial real estate agent by day & Sac... read more Sheriff by night...
15 years ago I had Seco Heat & A/C from Rocklin install a top of top of line Trane Heat A/C unit. The two workers they sent did a horrible job (couple of Tweakers) and the main unit wasn't sealed or was any of the under the house ducting. This was revealed to me by one of Krill's workers named Denis.
Denis is a young guy from Ukraine whose attitude is 10/10. His English is not great but his willingness to understand and communicate clearly makes up for it and then some !! So Denis crawled under my home in a very dusty very tight space and spent several hours sealing the ducts and insulating them showing me photos of the work so I knew it was done properly. I asked Denis to do me a favor and drill a hole up into my kitchen so I could run an electric trip wire. I offered him $100. He did the job and then refused to accept the $100 because he couldn't guarantee that the wire was live. I told him that wasn't part of the deal and handed him the $100. How honest is Denis ?? Then he offered to clean up the job site which was dirty because the space was so dusty. I was so impressed with his work I told him that I'd clean it up so he could go home. Denis...welcome to America, you're The Man !!
Paul and Timur installed the unit and same thing. They took their time and did the job right the first time. They were seasoned professionals.
15 years I had been wasting my money cooling and heating the space under my home. No wonder the unit never seemed to work.
It all starts with the top, or Kirill. So impressed. Kirill has an easy & affable way about him. He gave me three options and made everything clear. He get's it done !! He get's it done right. He get's it done with a smile. I couldn't wait to pay him. How often can you say that?
10/10 all the way around. Thank you Kirill.
Bill
Bill C. 5/27/2024
We just discovered my husband has cancer, our lives were in an uproar, and then our downstairs heat went out. We called A+ Heating and Air around 5:15 and... read more an hour later they had arrived and repaired our heater. I couldn't be more impressed or more grateful! Thank you guys so, so much.
Barbara B. 1/22/2021
I had an issue with my ac unit, called A Plus Heating and Air and Katie who answered my call was amazing. She had someone come out the same... read more day and help fix my unit. Thank you for the amazing service!
Inna G. 2/03/2023
Great crew! They had a part replaced in my A/C they were very courteous, knowledgeable in their work when above and beyond with they're professionalism. Thank you
Roman P. 5/25/2021
A Plus Heating and Air has service our HVAC system several times now. They are always wonderful to deal with from Katie who answers the phone to Vitaly who does... read more the service. They are quick to respond and do an excellent job at a reasonable price. I am signing up for their regular maintenance service so they can alert us of any problems with our system.
Barbara W. 7/10/2024
Vitaly M. is very Knowledgeable.Professionaly done my Heating & Aircondition checked and issues.I Called A Plus Heating & Air for my Fan doesn't blow air but on the monitor screen... read more says"Fan On".Found out it was the Control Board is broken, which he Changed.
He also Checked the Aircondition for Preon level. There was a contact controller that is low discharged, which he changed.He quickly addressed my Heating/Aircondition issues..
Now our Home is ready for the Summer..
I Salute to Vitaly M & Mark for a Job Well Done.
All 5 Stars to Vitaly M.
Highly Recommended.!
Son R. 3/27/2024
Amazing fast service. Explained the problem and guaranteed it would be fixed or no charge
Cassandra R. 8/03/2021
A+ Heating & Air called me back right away and came over the next day to fix my air conditioner with fast service and a reasonable price…I would definitely recommend them! All the other air conditioning places were more expensive and said that I would have to wait one to two weeks for them to come look at it. Who can wait for air conditioning when it is over 90 degrees outside?
Bob L
Sacramento, CA
Excellent experience…Service was quick and Kirill took time to explain many details of the system which were unrelated to the problem…He was very thorough and knowledgeable…would not hesitate to use service again or recommend to anyone…
Ernest B.
Antelope, CA
A+ answered my call promptly and technicians arrived on time. They quickly diagnosed and solved the problem with my AC unit. Then they went beyond to test and check other equipment (free of charge), explaining each step to me in understandable terms. The repair seems to be working after 3 weeks. I will certainly use A+ again if the need arises!
Jim T.
Elk Grove, CA
He arrived 5 minutes early, diagnosed the problem quickly and was able to make the necessary repair with the new and proper part, which was only $30.00 for the part. He was finished installing the part, in only a few minutes. And, was here just under an hour. Quality and honest work….would definitely use this company again!
Katrina M
Roseville, CA
A+ answered my call promptly and technicians arrived on time. They quickly diagnosed and solved the problem with my AC unit. Then they went beyond to test and check other equipment (free of charge), explaining each step to me in understandable terms. The repair seems to be working after 3 weeks. I will certainly use A+ again if the need arises!
Linda C
Folsom, CA
A+ Heating and Air did the best job possible replacing our A/C duct work at a very reasonable rate. The company was professional, prepared and did the whole job very efficiently. I recommend them totally and will call them back when I need something again.